Our Promise
CROMIO Warranty
We stand behind the craftsmanship of our signature pieces with industry-leading warranties against manufacturing defects.
Coverage by Category
Commode
- Airline cracks / manufacturing defects10 Years
- Colour of the product3 Years
- Seat cover hinges6 Months
Wash Basin
- Airline cracks / manufacturing defects5 Years
- Colour (Marble basins)1 Year
- Colour (Matt finish basins)3 Years
- PVD coating on basins1 Year
Shower Panel
- Body of the shower panel5 Years
- Colour / finish2 Years
- Internal parts & components2 Years
Free Standing Wash Basin
- Airline cracks / manufacturing defects10 Years
- Colour (Marble basins)1 Year
- Colour (Matt finish basins)3 Years
Vanity Cabinet
- Airline cracks / manufacturing defects2 Years
- Hardware (hinges, channels, fittings)1 Year
- Colour / finish of cabinet5 Years
- Electrical components (if applicable)6 Months
Mirror
The mirror itself is not covered under warranty. However, internal parts will be replaced free of cost for a duration of
6 months.
Terms & Conditions
Warranty is applicable only against manufacturing defects under normal usage.
Warranty certificate must be presented along with the original purchase invoice.
Warranty does not cover normal wear and tear, improper installation, misuse, or harsh chemicals.
Installation, dismantling, and transportation costs are not covered.
Cromio reserves the right to repair or replace the product at its discretion.
The warranty does not cover issues caused by hard water.